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Tuesday, August 12, 2008

Fw: Stainless Loop Cap - waterlogged

From the complaints department - sent over a month ago and no reply.  Emailed the eBay vendor today... maybe they'll respond somehow:
 
----- Original Message -----
Sent: Monday, July 07, 2008 11:04 AM
Subject: Stainless Loop Cap - waterlogged

I received my first 18oz Klean Kanteen very excitedly last week.  I specifically ordered and paid extra for a stainless steel lid (loop cap) because I wanted to avoid any plastic parts in contact with my water.  However, the very first time I washed the lid (by hand), the inside of the cap filled with water and now makes a sloshing sound.  It seems impossible to open and clean inside - meaning whatever dishwater is trapped in there is going to eventually fester and grow algae, mold, etc.  I am extremely disturbed that something like this would happen to a product known for its cleanliness (or, perhaps, "kleanliness", which may be something different) and non-toxic durability.
 
I understand that this is the reason you recommend against dishwasher use with the caps.  However, since we don't even have a dishwasher, the cap was only washed by hand along with the bottle and immersed for just a short time.
 
I'm not using the bottle now, and I'm wondering whether the PP#5 lid is a one-piece design, and if so, whether it might be possible to exchange one for this useless, water-logged stainless steel lid.  :-(
 
I'd appreciate any help you can offer.

2 comments:

Neil said...

I found your entry from 2008. I just discovered to same problem in a plastic cap--did you ever find a solution?

Jay3fer said...

Yes, there is a PP#5 one-piece loop cap; a very simple design that doesn't get waterlogged. I found a source on eBay and although they were a little bit expensive, I just went out and bought four of them so we would have them around for the two KK's we own (since then we have added a third). Good luck!